Introduction
Management information is an essential part of today’s business strategy where information systems (IS) departments face many challenges. The present global business environment is highly competitive and frequently changing. Complex business procedures are run by giant organizations, which members can hardly supervise their whole complexity. Consequently, the basic causes for fragile operational decisions remain unnoticed until serious demurrages are caused. In many countries like Estonia, the Gulf Cooperative Council, Hong Kong, India, Slovenia, and Taiwan, the key issues of the management information system (MIS) have been performed. Grounded on the observations of MIS managers of the US-based international companies, a worldwide key issues study has been reported.
The management information system provides support in the decision-making process. Managers often make decisions, which are based on data from the investment information system. The relevant information collected from the financial reports is necessary in the acquire process. The management information system (MIS) is the study of technology, institutions, and people. It explains the relationships among people and organizations. It helps companies attain the highest profit from investment in personnel, equipment, and business processes. MIS is a system that provides value to the service through technology. MIS is used in businesses on various levels of operation to accumulate development and store data. Information systems are used at every step in the collecting and accumulating data process. “To understand and enhance current efforts, the most socially responsible organizations continue to revise their short- and long-term agendas, to stay ahead of rapidly changing challenges” ( D’Amato, Henderson, & Florence, 2009, p. 1). During daily business operations, management combines and distributes this data. Actually, businesses concentrate on the alliance of MIS with business objectives to attain a competitive benefit over others. MIS is needed for information systems to manage data. MIS professionals play a key role in the areas of information exchange, safety, and incorporation.
Business Analysis of the US Airways
Features of Organization
The amalgamation of companies does not have another scenario in terms of their business strategies, organizational culture, and information systems. The US Airways, which was found with the configuration of All American Aviation in 1939, was a conventional hub-and-spoke carrier with old workforce, awkward administration, and the inflexible information system function that had been outsourced to Electronic Data Systems (EDS). Every modern organization has special characteristics like bureaucracy with a clear division of specialization and labor. “The additional choice and competition could make IT integration a more complex task” (Watson, Kelly, & Galliers, 1997, p. 25).
In the chain of command, organizations have experts. Everyone is accountable to someone, and administration has definite actions in the conduct of conceptual processes and procedures. These processes and procedures generate a structure of universal and impartial decisions. Based on professionalism and technical expertise, the US Airways attempts to recruit and encourage employees. This company is dedicated to the code of effectiveness, through which it can get the maximum output, implementing the limited inputs. The organizational politics, surrounding environment, business processes, culture, goals, structure, and leadership styles are other important features of this company. The information system used by the organization is affected by these features. On the other hand, “project managers are responsible for delivering the content of the selected options, such as new or enhanced information technology (IT) systems, or improved business processes” (Cadle, Paul, & Turner, n.d., p. 25).
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